PRIVACY POLICY
PRIVACY POLICY
Introduction
Welcome to Gigabrain. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website, platform, or services. Whether you are a visitor, customer, or client, we are committed to ensuring that your personal information is handled with care and in compliance with applicable laws.
By using our services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue the use of our services.
SECTION 1: Information We Collect
We collect various types of information depending on how you interact with our services. This may include:
- Personal Information: Information you provide directly when creating an account, purchasing a service, or contacting us, such as:
- Full name
- Email address
- Phone number
- Payment details
- Mailing address
- **Usage Data**: Information automatically collected when you interact with our website or app, including:
- IP address
- Browser type and version
- Pages visited
- Time spent on pages
- Error reports and diagnostic data
- **Transaction Data**: Information related to any purchases or services requested, such as:
- Payment history
- Billing details
- Service preferences
- **Communication Data**: Information collected from communications with our customer support or sales teams, including messages and call recordings.
- **Location Data**: We may process general location data based on your IP address for localization purposes (e.g., tailoring content or services to your region). We do not collect precise location data (such as GPS data) without your consent.
SECTION 2: How We Use Your Information
We use the information we collect for the following purposes:
- **To Provide Services**: Your personal data enables us to deliver the services you request, including account management, customer support, and communication related to your purchases or inquiries.
- **Service Improvement**: We analyze usage data to identify trends and improve our website, platform, and services, ensuring you have the best experience possible.
- **Communication**: We may send essential communications related to the services you’ve purchased (e.g., invoices, reminders, updates). If you opt-in, we may also send you marketing materials, offers, and newsletters. You can unsubscribe from these at any time.
- **Legal Compliance**: We process personal data to comply with legal obligations, such as tax requirements, financial reporting, or requests from law enforcement.
- **Security and Fraud Prevention**: Your data is used to ensure the security of our platform and services, as well as to detect and prevent fraudulent activities.
SECTION 3: Sharing Your Information
We do not sell your personal data. However, we may share your information under the following circumstances:
- **Service Providers**: We work with third-party service providers (e.g., hosting services, payment processors, customer support tools) to help us operate our platform and deliver services. These providers have access to your data only for the purpose of performing services on our behalf and are bound by confidentiality agreements.
- **Legal Requirements**: We may disclose your information if required to do so by law, or in response to valid legal processes such as subpoenas, court orders, or regulatory inquiries.
- **Business Transfers**: In the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of the business transaction. We will notify you if this happens and provide options for managing your data.
- **With Your Consent**: If you give explicit consent, we may share your information with third parties for purposes such as marketing, surveys, or additional services.
SECTION 4: Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. The retention periods vary depending on the type of data and your engagement with our services:
- **Account Information**: We retain your account information for as long as your account remains active. If you choose to delete your account, we will securely erase your personal data unless retention is required for legal or compliance purposes.
- **Transaction Data**: Transactional records related to purchases, payments, or billing are retained for financial reporting, auditing, and legal compliance, typically for a period of 5 years (e.g., as required by tax laws).
- **Communications**: Customer service communications (e.g., emails, chats) are retained as needed to resolve any ongoing issues or inquiries.
- **Legal and Regulatory Requirements**: In cases where we are required by law to retain certain information (e.g., dispute resolution, enforcement of agreements), we will retain the necessary data for as long as those requirements exist.
If you wish to request the deletion of your personal data, you may do so by contacting us (see Section 9). We will process your request in accordance with applicable laws and regulations.
SECTION 5: Security of Your Data
We take the security of your personal data seriously and have implemented industry-standard measures to protect it from unauthorized access, disclosure, or misuse. Our efforts to safeguard your data include:
- **Data Encryption**: All sensitive data is encrypted both in transit and at rest to ensure that it remains secure while being transmitted or stored.
- **Access Controls**: We use strict access control measures to limit access to your personal data to authorized personnel only, ensuring that your information is protected internally.
- **Monitoring and Audits**: We regularly monitor our systems for potential vulnerabilities and review our security practices to prevent breaches or attacks.
- **Security Protocols**: Our infrastructure is secured using SSL (Secure Socket Layer) technology for secure browsing, and we use firewalls, intrusion detection systems, and other modern security protocols to protect your information.
Despite our best efforts, no method of transmission over the internet or electronic storage is entirely secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security. In the event of a data breach, we will notify you and the relevant authorities as required by law.
SECTION 6: Your Data Protection Rights
Depending on your location, you may have the following rights concerning your personal data:
- **Right to Access**: You have the right to request access to the personal data we hold about you. We will provide a copy of your data in a structured, machine-readable format upon request.
- **Right to Rectification**: If you believe the personal information we have about you is incorrect or incomplete, you may request that it be corrected or updated.
- **Right to Erasure**: You may request that we delete your personal data, and we will comply unless there are legal or legitimate grounds to retain it (e.g., ongoing legal obligations or disputes).
- **Right to Restrict Processing**: In certain circumstances, you have the right to request that we limit the processing of your data (e.g., if you believe the data is inaccurate or being processed unlawfully).
- **Right to Data Portability**: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to request the transfer of that data to another data controller where technically feasible.
- **Right to Object**: You have the right to object to the processing of your personal data for certain purposes, such as direct marketing. You can unsubscribe from marketing communications at any time by following the opt-out instructions provided in the emails or by contacting us.
- **Right to Withdraw Consent**: If you have given consent for us to process your personal data, you can withdraw that consent at any time.
To exercise any of these rights, please contact us at [Contact Information]. We may ask for proof of identity to ensure the security of your data when fulfilling your requests.
SECTION 7: Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website and improve our services. Cookies are small text files that are stored on your device to remember your preferences and interactions with our site.
**Types of Cookies We Use**:
- **Essential Cookies**: These are necessary for the website to function and cannot be switched off. They help with things like page navigation and access to secure areas of the site.
- **Performance and Analytics Cookies**: These cookies collect information on how visitors interact with our website, such as pages visited and error messages. This helps us improve the performance of our website and services.
- **Functionality Cookies**: These cookies allow us to remember your preferences and provide enhanced, personalized features, such as remembering your login details.
- **Targeting/Advertising Cookies**: With your consent, we may use these cookies to deliver personalized advertisements based on your interests, both on our website and across third-party sites.
**How You Can Control Cookies**:
You have the option to manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies, but please note that disabling certain cookies may limit the functionality of our services.
For more detailed information on how to manage cookies on your device, please refer to your browser’s help documentation.
SECTION 8: Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. Any updates will be posted on this page, with the “Effective Date” noted at the top of the policy.
We encourage you to periodically review this Privacy Policy to stay informed about how we protect your personal data. Your continued use of our services following any changes constitutes your acceptance of the updated Privacy Policy.
If we make significant changes, we will notify you via email or other prominent means to ensure you are aware of the updates.
SECTION 9: Contact Us
At Gigabrain, your privacy is our priority. We are here to address any questions or concerns you may have about how we handle your personal data.
If you have any inquiries regarding this Privacy Policy or your personal data rights, please contact us at:
Gigabrain
Address: 1226 Fruitville Rd, Sarasota, FL 34236, United States
Email: Team@scalewithgigabrain.com
Thank you for trusting Gigabrain with your personal information.
Introduction
Welcome to Gigabrain. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website, platform, or services. Whether you are a visitor, customer, or client, we are committed to ensuring that your personal information is handled with care and in compliance with applicable laws.
By using our services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue the use of our services.
SECTION 1: Information We Collect
We collect various types of information depending on how you interact with our services. This may include:
- Personal Information: Information you provide directly when creating an account, purchasing a service, or contacting us, such as:
- Full name
- Email address
- Phone number
- Payment details
- Mailing address
- **Usage Data**: Information automatically collected when you interact with our website or app, including:
- IP address
- Browser type and version
- Pages visited
- Time spent on pages
- Error reports and diagnostic data
- **Transaction Data**: Information related to any purchases or services requested, such as:
- Payment history
- Billing details
- Service preferences
- **Communication Data**: Information collected from communications with our customer support or sales teams, including messages and call recordings.
- **Location Data**: We may process general location data based on your IP address for localization purposes (e.g., tailoring content or services to your region). We do not collect precise location data (such as GPS data) without your consent.
SECTION 2: How We Use Your Information
We use the information we collect for the following purposes:
- **To Provide Services**: Your personal data enables us to deliver the services you request, including account management, customer support, and communication related to your purchases or inquiries.
- **Service Improvement**: We analyze usage data to identify trends and improve our website, platform, and services, ensuring you have the best experience possible.
- **Communication**: We may send essential communications related to the services you’ve purchased (e.g., invoices, reminders, updates). If you opt-in, we may also send you marketing materials, offers, and newsletters. You can unsubscribe from these at any time.
- **Legal Compliance**: We process personal data to comply with legal obligations, such as tax requirements, financial reporting, or requests from law enforcement.
- **Security and Fraud Prevention**: Your data is used to ensure the security of our platform and services, as well as to detect and prevent fraudulent activities.
SECTION 3: Sharing Your Information
We do not sell your personal data. However, we may share your information under the following circumstances:
- **Service Providers**: We work with third-party service providers (e.g., hosting services, payment processors, customer support tools) to help us operate our platform and deliver services. These providers have access to your data only for the purpose of performing services on our behalf and are bound by confidentiality agreements.
- **Legal Requirements**: We may disclose your information if required to do so by law, or in response to valid legal processes such as subpoenas, court orders, or regulatory inquiries.
- **Business Transfers**: In the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of the business transaction. We will notify you if this happens and provide options for managing your data.
- **With Your Consent**: If you give explicit consent, we may share your information with third parties for purposes such as marketing, surveys, or additional services.
SECTION 4: Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. The retention periods vary depending on the type of data and your engagement with our services:
- **Account Information**: We retain your account information for as long as your account remains active. If you choose to delete your account, we will securely erase your personal data unless retention is required for legal or compliance purposes.
- **Transaction Data**: Transactional records related to purchases, payments, or billing are retained for financial reporting, auditing, and legal compliance, typically for a period of 5 years (e.g., as required by tax laws).
- **Communications**: Customer service communications (e.g., emails, chats) are retained as needed to resolve any ongoing issues or inquiries.
- **Legal and Regulatory Requirements**: In cases where we are required by law to retain certain information (e.g., dispute resolution, enforcement of agreements), we will retain the necessary data for as long as those requirements exist.
If you wish to request the deletion of your personal data, you may do so by contacting us (see Section 9). We will process your request in accordance with applicable laws and regulations.
SECTION 5: Security of Your Data
We take the security of your personal data seriously and have implemented industry-standard measures to protect it from unauthorized access, disclosure, or misuse. Our efforts to safeguard your data include:
- **Data Encryption**: All sensitive data is encrypted both in transit and at rest to ensure that it remains secure while being transmitted or stored.
- **Access Controls**: We use strict access control measures to limit access to your personal data to authorized personnel only, ensuring that your information is protected internally.
- **Monitoring and Audits**: We regularly monitor our systems for potential vulnerabilities and review our security practices to prevent breaches or attacks.
- **Security Protocols**: Our infrastructure is secured using SSL (Secure Socket Layer) technology for secure browsing, and we use firewalls, intrusion detection systems, and other modern security protocols to protect your information.
Despite our best efforts, no method of transmission over the internet or electronic storage is entirely secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security. In the event of a data breach, we will notify you and the relevant authorities as required by law.
SECTION 6: Your Data Protection Rights
Depending on your location, you may have the following rights concerning your personal data:
- **Right to Access**: You have the right to request access to the personal data we hold about you. We will provide a copy of your data in a structured, machine-readable format upon request.
- **Right to Rectification**: If you believe the personal information we have about you is incorrect or incomplete, you may request that it be corrected or updated.
- **Right to Erasure**: You may request that we delete your personal data, and we will comply unless there are legal or legitimate grounds to retain it (e.g., ongoing legal obligations or disputes).
- **Right to Restrict Processing**: In certain circumstances, you have the right to request that we limit the processing of your data (e.g., if you believe the data is inaccurate or being processed unlawfully).
- **Right to Data Portability**: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to request the transfer of that data to another data controller where technically feasible.
- **Right to Object**: You have the right to object to the processing of your personal data for certain purposes, such as direct marketing. You can unsubscribe from marketing communications at any time by following the opt-out instructions provided in the emails or by contacting us.
- **Right to Withdraw Consent**: If you have given consent for us to process your personal data, you can withdraw that consent at any time.
To exercise any of these rights, please contact us at [Contact Information]. We may ask for proof of identity to ensure the security of your data when fulfilling your requests.
SECTION 7: Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website and improve our services. Cookies are small text files that are stored on your device to remember your preferences and interactions with our site.
**Types of Cookies We Use**:
- **Essential Cookies**: These are necessary for the website to function and cannot be switched off. They help with things like page navigation and access to secure areas of the site.
- **Performance and Analytics Cookies**: These cookies collect information on how visitors interact with our website, such as pages visited and error messages. This helps us improve the performance of our website and services.
- **Functionality Cookies**: These cookies allow us to remember your preferences and provide enhanced, personalized features, such as remembering your login details.
- **Targeting/Advertising Cookies**: With your consent, we may use these cookies to deliver personalized advertisements based on your interests, both on our website and across third-party sites.
**How You Can Control Cookies**:
You have the option to manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies, but please note that disabling certain cookies may limit the functionality of our services.
For more detailed information on how to manage cookies on your device, please refer to your browser’s help documentation.
SECTION 8: Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. Any updates will be posted on this page, with the “Effective Date” noted at the top of the policy.
We encourage you to periodically review this Privacy Policy to stay informed about how we protect your personal data. Your continued use of our services following any changes constitutes your acceptance of the updated Privacy Policy.
If we make significant changes, we will notify you via email or other prominent means to ensure you are aware of the updates.
SECTION 9: Contact Us
At Gigabrain, your privacy is our priority. We are here to address any questions or concerns you may have about how we handle your personal data.
If you have any inquiries regarding this Privacy Policy or your personal data rights, please contact us at:
Gigabrain
Address: 1226 Fruitville Rd, Sarasota, FL 34236, United States
Email: Team@scalewithgigabrain.com
Thank you for trusting Gigabrain with your personal information.
Introduction
Welcome to Gigabrain. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website, platform, or services. Whether you are a visitor, customer, or client, we are committed to ensuring that your personal information is handled with care and in compliance with applicable laws.
By using our services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue the use of our services.
SECTION 1: Information We Collect
We collect various types of information depending on how you interact with our services. This may include:
- Personal Information: Information you provide directly when creating an account, purchasing a service, or contacting us, such as:
- Full name
- Email address
- Phone number
- Payment details
- Mailing address
- **Usage Data**: Information automatically collected when you interact with our website or app, including:
- IP address
- Browser type and version
- Pages visited
- Time spent on pages
- Error reports and diagnostic data
- **Transaction Data**: Information related to any purchases or services requested, such as:
- Payment history
- Billing details
- Service preferences
- **Communication Data**: Information collected from communications with our customer support or sales teams, including messages and call recordings.
- **Location Data**: We may process general location data based on your IP address for localization purposes (e.g., tailoring content or services to your region). We do not collect precise location data (such as GPS data) without your consent.
SECTION 2: How We Use Your Information
We use the information we collect for the following purposes:
- **To Provide Services**: Your personal data enables us to deliver the services you request, including account management, customer support, and communication related to your purchases or inquiries.
- **Service Improvement**: We analyze usage data to identify trends and improve our website, platform, and services, ensuring you have the best experience possible.
- **Communication**: We may send essential communications related to the services you’ve purchased (e.g., invoices, reminders, updates). If you opt-in, we may also send you marketing materials, offers, and newsletters. You can unsubscribe from these at any time.
- **Legal Compliance**: We process personal data to comply with legal obligations, such as tax requirements, financial reporting, or requests from law enforcement.
- **Security and Fraud Prevention**: Your data is used to ensure the security of our platform and services, as well as to detect and prevent fraudulent activities.
SECTION 3: Sharing Your Information
We do not sell your personal data. However, we may share your information under the following circumstances:
- **Service Providers**: We work with third-party service providers (e.g., hosting services, payment processors, customer support tools) to help us operate our platform and deliver services. These providers have access to your data only for the purpose of performing services on our behalf and are bound by confidentiality agreements.
- **Legal Requirements**: We may disclose your information if required to do so by law, or in response to valid legal processes such as subpoenas, court orders, or regulatory inquiries.
- **Business Transfers**: In the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of the business transaction. We will notify you if this happens and provide options for managing your data.
- **With Your Consent**: If you give explicit consent, we may share your information with third parties for purposes such as marketing, surveys, or additional services.
SECTION 4: Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. The retention periods vary depending on the type of data and your engagement with our services:
- **Account Information**: We retain your account information for as long as your account remains active. If you choose to delete your account, we will securely erase your personal data unless retention is required for legal or compliance purposes.
- **Transaction Data**: Transactional records related to purchases, payments, or billing are retained for financial reporting, auditing, and legal compliance, typically for a period of 5 years (e.g., as required by tax laws).
- **Communications**: Customer service communications (e.g., emails, chats) are retained as needed to resolve any ongoing issues or inquiries.
- **Legal and Regulatory Requirements**: In cases where we are required by law to retain certain information (e.g., dispute resolution, enforcement of agreements), we will retain the necessary data for as long as those requirements exist.
If you wish to request the deletion of your personal data, you may do so by contacting us (see Section 9). We will process your request in accordance with applicable laws and regulations.
SECTION 5: Security of Your Data
We take the security of your personal data seriously and have implemented industry-standard measures to protect it from unauthorized access, disclosure, or misuse. Our efforts to safeguard your data include:
- **Data Encryption**: All sensitive data is encrypted both in transit and at rest to ensure that it remains secure while being transmitted or stored.
- **Access Controls**: We use strict access control measures to limit access to your personal data to authorized personnel only, ensuring that your information is protected internally.
- **Monitoring and Audits**: We regularly monitor our systems for potential vulnerabilities and review our security practices to prevent breaches or attacks.
- **Security Protocols**: Our infrastructure is secured using SSL (Secure Socket Layer) technology for secure browsing, and we use firewalls, intrusion detection systems, and other modern security protocols to protect your information.
Despite our best efforts, no method of transmission over the internet or electronic storage is entirely secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security. In the event of a data breach, we will notify you and the relevant authorities as required by law.
SECTION 6: Your Data Protection Rights
Depending on your location, you may have the following rights concerning your personal data:
- **Right to Access**: You have the right to request access to the personal data we hold about you. We will provide a copy of your data in a structured, machine-readable format upon request.
- **Right to Rectification**: If you believe the personal information we have about you is incorrect or incomplete, you may request that it be corrected or updated.
- **Right to Erasure**: You may request that we delete your personal data, and we will comply unless there are legal or legitimate grounds to retain it (e.g., ongoing legal obligations or disputes).
- **Right to Restrict Processing**: In certain circumstances, you have the right to request that we limit the processing of your data (e.g., if you believe the data is inaccurate or being processed unlawfully).
- **Right to Data Portability**: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to request the transfer of that data to another data controller where technically feasible.
- **Right to Object**: You have the right to object to the processing of your personal data for certain purposes, such as direct marketing. You can unsubscribe from marketing communications at any time by following the opt-out instructions provided in the emails or by contacting us.
- **Right to Withdraw Consent**: If you have given consent for us to process your personal data, you can withdraw that consent at any time.
To exercise any of these rights, please contact us at [Contact Information]. We may ask for proof of identity to ensure the security of your data when fulfilling your requests.
SECTION 7: Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website and improve our services. Cookies are small text files that are stored on your device to remember your preferences and interactions with our site.
**Types of Cookies We Use**:
- **Essential Cookies**: These are necessary for the website to function and cannot be switched off. They help with things like page navigation and access to secure areas of the site.
- **Performance and Analytics Cookies**: These cookies collect information on how visitors interact with our website, such as pages visited and error messages. This helps us improve the performance of our website and services.
- **Functionality Cookies**: These cookies allow us to remember your preferences and provide enhanced, personalized features, such as remembering your login details.
- **Targeting/Advertising Cookies**: With your consent, we may use these cookies to deliver personalized advertisements based on your interests, both on our website and across third-party sites.
**How You Can Control Cookies**:
You have the option to manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies, but please note that disabling certain cookies may limit the functionality of our services.
For more detailed information on how to manage cookies on your device, please refer to your browser’s help documentation.
SECTION 8: Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. Any updates will be posted on this page, with the “Effective Date” noted at the top of the policy.
We encourage you to periodically review this Privacy Policy to stay informed about how we protect your personal data. Your continued use of our services following any changes constitutes your acceptance of the updated Privacy Policy.
If we make significant changes, we will notify you via email or other prominent means to ensure you are aware of the updates.
SECTION 9: Contact Us
At Gigabrain, your privacy is our priority. We are here to address any questions or concerns you may have about how we handle your personal data.
If you have any inquiries regarding this Privacy Policy or your personal data rights, please contact us at:
Gigabrain
Address: 1226 Fruitville Rd, Sarasota, FL 34236, United States
Email: Team@scalewithgigabrain.com
Thank you for trusting Gigabrain with your personal information.
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